Privacy Policy

    Last updated: April 30, 2026

    EmergenServe ("we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit www.emergenserve.com (the "Site") or request electrical services from us in Charleston, SC and the surrounding Lowcountry.

    Information We Collect

    • Contact information you provide when scheduling service or contacting us, such as name, address, phone number, and email.
    • Service details you share about your home or business electrical needs.
    • Automatically collected data such as IP address, browser type, device information, pages viewed, and referring URLs via cookies and analytics tools.

    How We Use Your Information

    • To schedule, perform, and follow up on electrical services.
    • To respond to inquiries and send service confirmations or receipts.
    • To improve the Site, our marketing, and our customer experience.
    • To comply with legal obligations and enforce our terms.

    SMS & Email Communications

    If you provide your phone number or email, we may send you appointment confirmations, service updates, and occasional promotional messages. Message and data rates may apply. You can opt out of marketing emails at any time using the unsubscribe link or by replying STOP to text messages.

    Cookies & Analytics

    We use cookies and third-party analytics services (such as Google Analytics and Shown.io) to understand how visitors use the Site. You can disable cookies in your browser settings, though some features of the Site may not function properly.

    How We Share Information

    We do not sell your personal information. We may share it only with:

    • Service providers who help us operate the Site, send communications, or process scheduling (e.g., Jobber, email infrastructure providers).
    • Legal authorities when required by law or to protect our rights.

    Data Security

    We use reasonable administrative, technical, and physical safeguards to protect your information. No method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

    Your Rights

    Depending on your location, you may have the right to access, correct, or delete the personal information we hold about you. To make a request, contact us using the details below.

    Children's Privacy

    Our services are not directed to children under 13, and we do not knowingly collect personal information from children.

    Changes to This Policy

    We may update this Privacy Policy from time to time. The "last updated" date at the top reflects the most recent revision.

    Contact Us

    Questions about this Privacy Policy? Contact EmergenServe at (843) 754-1671 or Admin@EmergenServe.com.